About Us

Welcome to ViperN

Several things set us apart as thinkers and doers in the space of transformation…

Our Vision

Helping Businesses grow faster, smarter, efficient and profitable!

Our Mission

Is to drive the art and science of strategy formulation, Implementation and evaluation into your organization, through modern processes, innovative tools, and effective performance metrics, to help achieve your business goals!

Our Values

Our 5-Core Services

01.

Strategic Planning:

initiate, design, and build a long-term strategic plan; integrate performance reporting process; on-boarding, training and support service.

02.

Marketing & Sales:

Building a marketing plan, Brand assessment and Creating Buyers persona, Setting SMART marketing goals and objectives, selecting appropriate marketing tools and metrics, choosing among marketing channels and planning the campaign, Analyzing the strategy performance!.

03.

Organizational Design & Structuring :

Organizational Design, Re-structuring, and Incorporation Depending on a company’s goal and the industry in which it operates Design and Redesign of different functional departments and business units including salary, benefit and compensation.

04.

Service:

Developing an effective Customer service strategy

Setting clear objectives and goals for customer service, creating a customer journey map, Identifying and listing all customer touch points, identify customer service metrics, build a customer service team, determining and using the right customer service resources and toolkits, creating a customer feedback loop.

05.

Other services:

Customs clearing service; Development Socio-economic research, Short-term trainings, survey, project monitoring and evaluation; Investment and business advisory including Feasibility study for foreign and local investors.

Why Choose Us?

Our relationship with you is the foundation of our impact.

Unlike consultants who arrive with “answers,” we form deep and lasting partnerships with our clients that allow you to thrive and grow during transformation. When you see us on your calendar or in your caller ID, we want you to be eager to connect with us. And we build every relationship with that in mind.

Some Numbers

Organizational Design Consulting By The Numbers

1
Satisfied Clients
10
Projects Completed
1
Accolades Earned

Would you like to start a project with us?

If you’d like to speak to us in person or have a question, please give us a call on +251-11-666-0828 and +2519-0622244 or send us a message